Privacy notice
When you submit a tour request or contact support, we collect information to respond and help coordinate your experience. This notice explains what we use it for and how to get in touch if you have questions.
Information we may collect
Depending on what you submit, we may receive:
- Contact details (name, email, phone)
- Trip preferences (preferred date, traveler count)
- Message content and request notes
- Accessibility or assistance notes you choose to share
How we use your information
We use your details to:
- Reply to your tour request or support message
- Confirm availability and share practical next steps
- Coordinate logistics related to your request
- Send email updates only when you consent
Sharing and safeguarding
We keep information handling focused and minimal. When coordination with providers is needed, we share only what’s required to respond to your request. We also use safeguards intended to protect information from unauthorized access.
Your choices
You can choose whether to share optional details and whether to consent to receive email updates. If you have questions or want to request information about your submission, contact us through the support page.
In short
Your information helps us respond, coordinate, and provide clear guidance. We keep the process practical and traveler-focused—so you can plan with confidence.